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WEEK THREE
TOPIC: NEGOTIATION 2
FACTORS THAT INFLUENCE NEGOTIATION
- Ability to uphold one’s value
- Having a good relationship with others
- Creating a compromise: taking a stand on one’s agreement
- Making use of body language
- Empathy: having compassion and feelings for other people.
- Tolerance
NEGOTIATION AND REFUSAL SKILLS TECHNIQUES (SWAT)
S – Say no effectively and stand on your decision
W– Why: give a clear reason for your decision
A– Alternative: suggest an alternative
T – Talk it out: in a clear statement ‘discuss your feelings
ADVANTAGES OF NEGOTIATION
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