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WEEK THREE

TOPIC: NEGOTIATION 2

FACTORS THAT INFLUENCE NEGOTIATION

  • Ability to uphold one’s value
  • Having a good relationship with others
  • Creating a compromise: taking a stand on one’s agreement
  • Making use of body language
  • Empathy: having compassion and feelings for other people.
  • Tolerance

NEGOTIATION AND REFUSAL SKILLS TECHNIQUES (SWAT)

S –          Say no effectively and stand on your decision

W–       Why:  give a clear reason for your decision

A–        Alternative: suggest an alternative

T –       Talk it out: in a clear statement ‘discuss your feelings

ADVANTAGES OF NEGOTIATION

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