A. ombudsman
B. head of civil service
C. civil service commission
D. titular executive
Correct Answer: Option A
A. ombudsman
Explanation
An ombudsman, ombudsperson, ombud, or public advocate is an official who is charged with representing the interests of the public by investigating and addressing complaints of maladministration or a violation of rights. The ombudsman is usually appointed by the government or by parliament, but with a significant degree of independence.
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