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USE OF CODE OF CONDUCT BUREAU AND PUBLIC COMPLAINT COMMISSION.
Use of code of conduct Bureau and public complain commission is of immense benefit to the nation at large. Government regulatory agencies like the code of conduct Bureau and public complaint commission can assist the public service in stemming corruption and also assist them in doing their work the right way in order to satisfy the consumers.
The public complain commission or the ombudsman is an institution established by the government to entertain from citizens, complaints of injustice, corruption, unfair treatment and abuse of office by public officers. These two commissions are to investigate such cases and to reconnect steps toward discipline or correcting the situation.
Functions of code of conduct Bureau and public complaint commission (ombudsman)
- Entertain grievances and complaints of citizens against the public servants.
- Investigate cases of corruption, bribery or favouritism against public servants.
- They also investigate cases of incompetence, use of false documents and inconsistency in the application of civil service rules by civil servants.
- To investigate loss of documents and vital papers in the civil service and government owned corporations.
- See to the arrest and prosecution of public officers who infringe upon the laws of the country.
- Suggest some changes in the laws of the country, so as to improve the efficiency of the public service.
- Help to reduce the abuses suffered by citizens in the hands of public servants.
Limitations of the power of code of conduct Bureau and public complaint commission.
- They cannot enforce their decisions and recommendations, rather, the government decide this.
- They could not reverse or probe courts decisions and that of government officials into sensitive positions.
- The commission could not compel people to appear before it.
- The emphasis on state security and national interest limited the access of the ombudsman to vital records, information and documents.
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