The content is just an excerpt from the complete note for JSS3 Second Term Business Studies Lesson Note – How to Seek Redress. Check below to download the complete DOCUMENT
WEEK 4
TOPIC: HOW TO SEEK REDRESS:
CONTENT:
MEANING OF CONSUMERS REDRESS:
It is a process of providing a set of rules and guideline that protect all consumers. It is a process of setting right a wrong or providing for fair settlement of justified claims.
CONSUMER RIGHT:
Consumers right are privileges entitled to consumers and they are:
WAYS OR PROCEDURES OF SEEKING REDRESS:
Redress can be sought in the law court and through the Consumer Protection Agency. However the procedures for seeking redress are:
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