Services which NIPOST renders to the public are:

(i) Mail post: First class and second class mail including air mail services

(ii) Parcel post: Parcels are handled in the NIPOST

(iii) Business reply service or Free post:

  • The addressee is able to send reply without incurring any expenses
  • The normal postage for this service is prepaid by the user
  • It is mostly used for advertisement

(iv) Private box and mailbag: All letters addressed to the business man are placed in a numbered private box, until they are collected

(v) Licensing of Franking machines: Firstly recorded impressions and the amount of postage where there is a considerable quantity of mail to be stamped and posted.

(vi) Redirection of mails: Where the addressee changed his address

(vii) Post restante:

  • By travelers who have no fixed address for receipt of parcels or correspondences
  • The postal packets are kept in NIPOST until they are collected

(viii) Registration of letters:

  • To ensure the safety of the mail; receipts are obtained every time the letter changes hand.
  • The addressee must sign for the parcel when it is delivered to him.

(ix) Recorded delivery: For parcels that are important but not financially valuable.

  • To ensure that the sender is given evidence of delivery of the mailed parcel

(x) Express delivery service (Expedited Mail Service) EMS.

  • Letters and parcels are conveyed specially to the addressee immediately on arrival at NIPOST
  • Handed over at the counter to the NIPOST official to deliver.

(xi) Payment functions:

  • Money order- Means of payment for mail order business through the NIPOST.
  • Cash on Delivery (COD)
  • Provided to assist the mail order delivery
  • It provides a safeguard to both sellers and buyers.
  • Sellers do not tie up in bad debts, and the mail-order customers have the goods as soon as they pay.

Postal order:

  • Issued for fixed amount and used for payments
  • May be crossed for payment into the bank account
  • Valid for six months.

Postage Stamps:

Used for payment of little debts.

(xii) National Giro: Payment is effected by making the payment.

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