A. coercion
B. mediation
C. suppression
D. harassment

Correct Answer: Option B

B. mediation

Explanation

Mediation is a dynamic, structured, interactive process where a neutral third party assists disputing parties in resolving conflict through the use of specialized communication and negotiation techniques.

SEE ALSO  From the above dialogue, wanja's behaviour could be curtailed by?

Copyright warnings! Do not copy.