A major objective of the public Complaints Commission is?

A. Training and promotion of public servants
B. Settlement of disputes among individuals
C. Addressing the grievances of individuals and groups
D. Fighting corruption and indiscipline

Correct Answer:

Option C – Addressing the grievances of individuals and groups

Explanation

The commission’s mission statement reads thus;

MISSION: To promote an effective and efficient service that is responsible and responsive to the needs of the citizenry through investigation and resolution of complaints against federal, state, local governments, public corporations, and private sector organizations and their officials.